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Offer: Customer Host – Christchurch – Permanent:ACC_hainesJob description:Job Description» First point of contact for ACC customers and suppliers» Providing local and national administrative support » Wonderful opportunity to play a key function in supporting your community » An excellent foot in the door to explore the opportunities ACC can provide and find your ‘why’ As a Customer Host / Receptionist, you’ll be a natural at welcoming people when they arrive, finding out what they need, and directing them to the right ACC team or communication channel. You will be part of a nationwide administration team who collaborate to provide quick and consistent administrative support, and are responsible for prioritising and actioning requests from our people onsite. No day is the same in this function, so We are seeking for an all-rounder, who can adapt with changes and problem solve on the go! You will work around the building to proactively develop connections while providing administration support to our staff. ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. ACC delivers significant support and guidance to over two million people recovering from accident or injury each year. Some key things We are seeking for: » Previous practice in a customer facing function, dealing with a variety of clients » Demonstrated practice displaying cultural consciousness, empathy and knowledge when working with customers » Able to think and work calmly under pressure » A positive attitude and good communication expertise » Great administrative expertise including attention to detail, accuracy and time management expertise » Interest and working knowledge of health and safety » capability to work independently and take initiative » Good computer expertise and working knowledge of Microsoft programmes » A full driver’s licence Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga The indicative income sits between $47,857 and $56,302 but this is dependent on your expertise and practice. Additional to the base income, we provide a 9% superannuation contribution. This is a full-time position working 40 hours per week, Monday to Friday, the hours of work are 8:30am and 5:00pm. For more details about this function, please view theCustomer Host position description. How to submit the application:Applications will only be accepted when formally submitted through our ACC career website. For more information, Contact Us by kimberley.buchanan@acc.co.nzSkills:
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