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Offer: Client Service Leader – Payments – Hamilton:ACC_hainesJob description:Job Description» Strong people focus with an capability to lead and embed change» Customer focused leadership abilities » Comfortable leading in a technical environment If you are a customer focussed leader who thrives on consistency, collaboration and ensuring teams of people are integrated to deliver a great service to customers this is the function for you. ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. In Operations Payments, we remove the financial stress people have when they are off work due to an injury. We know that by helping and reducing the stress of getting paid, our clients can focus on what matters most – getting better and getting back to independence. We are also responsible for making sure that our providers are paid accurately and on time for the services they provide. Because we play such an integral part in the recovery practice of our clients, we are a Top 6 Priority Function here at ACC. As a Client Service Leader, you will play a key function in engaging and motivating your teams, so they can confidently deliver a great practice and results for our clients and providers, doing their best every single time. Our Client Payments teams are located in two hubs – Hamilton and Dunedin. this function is located in Hamilton where we have five teams of Payment Assessors. To be prosperous in this function you will bring with you the following: » Strong leadership abilities practice and an capability to support and grow people engagement » Commitment and desire to improve the employee and customer practice » Passion and focus for consistency and collaboration » Demonstrated track record of driving performance and great customer results » A mindset of continuous improvement and practice in leading people through change Working for ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga How to submit the application:How do I apply or find out more? If you would like to read more about the function, pleaseclick herefor a position description.Applications will only be accepted when submitted through our career website. Applications close midnight on Sunday, 17 October 2021. However if a appropriate applicant is found during this time we may move forward with screening and interviewing sooner.?If you encounter accessibility issues when submitting your application, or if you have any questions about the function please emailhope.robinson@acc.co.nzWe look forward to welcoming you to our team!Skills:
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