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Job Offer: Customer Services (Manukau):Job description:
Customer Services (Manukau)Job location:Auckland Manukau & East Auckland Work Type: Temporary » » » »Start asap to end of September »Interest in Education sector, onsite parking, modern building »$27/hour total (base + hol pay) Intro In the Education sector, you will contact with a wide variety of people as Marketing Lead Coordinator on the telephone, as there is a large database of leads to get back to in this busy market. Join an existing team and provide cover while one of the staff members is on a sabbatical; there will be plenty of training, support and a handover will be provided by the Manager and your three colleagues. » Ring leads from their CRM who have enquired via Facebook, website, google ads, etc. » Answer queries from leads and set up appointments or navigate towards applications » Respond to incoming enquiries via the enrolment line » Give feedback on lead quality » Lgain the enrolment process and eligibility criteria » Understand the programmes offerred to be able to efficiently answer queries You » Telesales (all warm leads) or Customer service call centre background » Great ph manner, expertise of CRM systems and process/target orientated » NZ schooling and any Level 3 or 4 Certificate from a Tertiary Provider » Be able to understand and work on a CRM system » Manage leads and convert into appointments or applications Offer » First and foremost, a wonderful team, who are a great support to each other, ie really warm people, caring, all with a bright sense of humor » Training in this sector » Hours flexible ie 8.30am to 4.00pm, or 9am to 5pm » Manukau, onsite parking, near motorways » Modern refit in building, lovely lunchroom, fruit bowl etc, great industry – makes a difference » Total rate $27/hour (Base plus holiday pay), must be able to commit to dates ie up until end of September, may extend Please email your CV ASAP to Sue by clicking “Apply”. Ph 09 3669977 Reference Number: 55579 Contact info: Sue Brash Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 8/07/2021 11:00:00 AM www.kinetic.co.nz Job location: Auckland Manukau & East Auckland Work Type: Temporary » » » »Start asap to end of September »Interest in Education sector, onsite parking, modern building »$27/hour total (base + hol pay) Intro In the Education sector, you will contact with a wide variety of people as Marketing Lead Coordinator on the telephone, as there is a large database of leads to get back to in this busy market. Join an existing team and provide cover while one of the staff members is on a sabbatical; there will be plenty of training, support and a handover will be provided by the Manager and your three colleagues. » Ring leads from their CRM who have enquired via Facebook, website, google ads, etc. » Answer queries from leads and set up appointments or navigate towards applications » Respond to incoming enquiries via the enrolment line » Give feedback on lead quality » Lgain the enrolment process and eligibility criteria » Understand the programmes offerred to be able to efficiently answer queries You » Telesales (all warm leads) or Customer service call centre background » Great ph manner, expertise of CRM systems and process/target orientated » NZ schooling and any Level 3 or 4 Certificate from a Tertiary Provider » Be able to understand and work on a CRM system » Manage leads and convert into appointments or applications Offer » First and foremost, a wonderful team, who are a great support to each other, ie really warm people, caring, all with a bright sense of humor » Training in this sector » Hours flexible ie 8.30am to 4.00pm, or 9am to 5pm » Manukau, onsite parking, near motorways » Modern refit in building, lovely lunchroom, fruit bowl etc, great industry – makes a difference » Total rate $27/hour (Base plus holiday pay), must be able to commit to dates ie up until end of September, may extend Please email your CV ASAP to Sue by clicking “Apply”. Ph 09 3669977 Reference Number: 55579 Contact info: Sue Brash Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 8/07/2021 11:00:00 AM Skills:
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