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Offer: Team Leader – Wellington or Hamilton:ACC_hainesJob description:Job DescriptionACC has been improving the lives of New Zealanders since 1974. With ACC, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play.We are seeking for an energetic leader to join our expertise and Capcapability function. The prosperous applicant will lead a team of Practice Mentors who provide support to our front-line people, ensuring that they have the advice, expertise and tools they need to provide excellent customer service. Your team will be involved in helping others to problem solve next steps, identify learning gaps and the development of the right support materials and tools to uplift capcapability. They work closely with our technical and clinical specialists to ensure that we provide great support to our front-line teams. You will be a visible and available Team Leader -someone who will engage and motivate and ensure everyone is delivering a positive customer practice. You will do this through a focus on coaching and mentoring, as a team and individually, and by providing support to your team to ensure their success.You will need to be able to work in a super-fast paced environment and be able to work collaboratively, accepting and providing feedback on a everyday basis. What We are seeking for from you to be prosperous in this function: » leadership abilities practice in a customer focused or service delivery environment or demonstrated leadership abilities within a team or project » Proven capability to motivate operational teams to achieve customer results using data and insights » practice coaching people to achieve results, adapting your approach to suit individual needs and styles » Strong interpersonal expertise with the capability to make pragmatic decisions in complex and/or challenging situations » The capability to positively influence employee practice to build engagement At ACC, we have numerous career pathways, and encourage growth and development during your career. There’s always a challenge waiting to help grow your expertiseet and an opportunity to work across teams. Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace, we have: » Employee networks: » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » The Mind Network » ACC’s M?ori Strategy, Wh?ia te Tika » Development opportunities in te reo M?ori me ng? tikanga » Advocates in the discapability sector » Diversity and Inclusion Approach » Support M?ori by partnering with iwi and other M?ori entities. Applications will run through to Friday, 26 February 2021 but please note that if an ideal candidate is found during this time we may move forward with our pre-screening process. Applications will only be accepted when submitted through our career website . If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email Nadine.o’donnell@acc.co.nz https://expressonline.haineslink.co.nz/pdfs/675538_JobDesc.pdf How to submit the application:Applications will run through to Friday, 26 February 2021 but please note that if an ideal candidate is found during this time we may move forward with our pre-screening process. Applications will only be accepted when submitted through our career website . If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email Nadine.o'donnell@acc.co.nzhttps://expressonline.haineslink.co.nz/pdfs/67553 8_JobDesc.pdfSkills:
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