Job details |
||||||||||||||||||||||||||
|
Offer: Quality Assurance Specialist (COVID) ? FTC:HainesAttractJob description:Job Description» Excellent career opportunity» Bring your passion for quality to this function » Dynamic work environment and supportive team culture About the function – Atu mo te mahi As a Quality Assurance Specialist, you will be responsible for delivering a quality improvement perspective to telehealth service delivery and engaging service delivery teams in assuring contractual and external audit compliance. Monday – Friday. Auckland Office located. Key tasks and accountabilities: » Establish and maintain key working relationships » Collaborate with employees to identify and resolve process and system issues » Maintain solid processes for receiving feedback from service users and employees. » Collaborate with the rest of the Quality and Risk team and participate in the feedback process as needed » Encourage and contribute to a learning environment About you – Pehea koe: » A significant tertiary qualification in a health-related field » An knowledge of health care systems and the principles of project management » Confident with technology » practice with ISO accreditation preferred » practice within telehealth or contact centre services About us – Ko wai hoki Whakarongorau Aotearoa are privileged to provide the people of Aotearoa with professional, quality advice, support and information across a range of health and mental health services (including Healthline, the COVID-19 Healthline, Quitline and 1737). We do this 24 hours a day, seven days a week across seven digital channels – a free digital virtual support network. We manage inbound and outbound call centres in Auckland, Wellington and Christchurch as well as remote teams working from their homes across the country. It’s a fresh, connected approach to healthcare that helps millions of people across the country. Whakarongorau Aotearoa’s head-office is in Auckland. Our culture Our culture is one of inclusion, and our staff are passionate people, each driven to contribute to better health results for the people of Aotearoa – especially our most vulnerable communities. They are from diverse cultural backgrounds, and our organisation is focused on hiring kaimahi who live and work in the communities they serve – an capability to connect with staff from a wide array of backgrounds is essential. Whakarongorau Aotearoa staff work collaboratively, improving the health of our communities with a focus on quality, personal leadership abilities and accountcapability in their work with external stakeholders, their partners, communities and with each other. Our values – ? T?tou Uara Our ambition is to virtually support people of Aotearoa New Zealand to stay well and connect them seamlessly with care when they need it. Our values underpin all we do, and how we do it: » Do the right thing – Mahia te mea tika » Motivated by quality – Hihiri e te kounga » Passion for better – Ng?kau nui ki te pai ake » Shoulder to shoulder – Pokohiwi ki Pokohiwi How to submit the application:Apply Here:https://careers.homecaremedical.co.nz/jobs/1646225-quality-assurance-s pecialist-covid-ftc/applications/new?source=seekSkills:
|
||||||||||||||||||||||||||
|