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Job Opportunity: service delivery manager:Job description:job detailsposted. Monday, 24 May 2021 location . wellington central specialism . transport & logistics job type . permanent working hours . Full-Time income . NZ$ 70,000 - NZ$ 80,000 per year reference number . 90M0449124_1621838955 contact . amelia pullen, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionAre you looking for a new challenge in Service Delivery that offers a wide remit of varied responsibilities?The Organisation We are seeking for an practiced Service Delivery Manager with a passion for people and process improvement. This is an important function as part of an organization that plays a key part in Wellington's transport system. No two days are the same, as you manage the outputs and operations of various individuals and teams to ensure efficient, service delivery across the region on a everyday basis. The function This is largely an operational, fast pace environment that is constantly changing. You must have both the capability to gauge the bigger picture, knowledge large-scale operations, as well as an eye for detail, and the interpersonal expertise that come with leading a close-knit team.A key part of this function is ensuring the smooth running of transport services. Thus this function largely involves; » people management - supporting both managers and operators through training, performance management, compensate, and recognition, rostering » operations - strategic planning and reporting » stakeholder management - liaising with third-party contractors to resolve operational issues » customer service - ensuring the highest level of service across teams through training, resolving sensitive complaints » health and safety located in Kilbirnie, this permanent opportunity is great for those located in the inner city suburbs!Despite the round the clock operation function here, this full-time opportunity is Monday - Friday, core business hours. What are we looking for? We are seeking for; » a down-to-earth individual with strong leadership abilities expertise, that is passionate about people and service. » a collective attitude and good work ethic, that is comfortable getting in amongst their team to support where required. » previous leadership abilities practice within a blue-collar/logistics/operational environment » proficient MS Suite skill » strong analytical and reporting expertise. » the capability to work in a fast-paced and continually changing environmentIf this sounds like a function you are well suited for then please apply today to find out more. PLEASE NOTE as this is a permanent function you must be an NZ Citizen or have valid long-term work rights. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseService Delivery, Service Delivery Manager, Operations, Transporteducational requirementsCollege/Pre-UniversitySkills:
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