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Offer: Customer Service Team Lead:Job description:
Customer Service Team LeadJob location:Auckland Auckland Central Work Type: Permanent » » » - City Fringe location, moving to Mangere in 2024 -Step up opportunity, 2 days WFH - Essential services health sector Our client This is an exciting opportunity to join an amazing company who deliver healthcare supply chain solutions by using the best technology, systems and people, allowing those at the frontline to focus on delivering healthcare • located at the Auckland office, this Team Leader Customer function offers variety and the opportunity to work in a fast paced, well supported team environment • You will be applying your customer service expertise and interest in the medical, healthcare or pharmaceutical sectors in a compensateing function that includes client liaison with the District Health Boards, private hospitals, private healthcare providers & ACC The function • Reporting to the customer service manager you will be superviseing a talented team of 7 • 40% of your function is management and 60% is a customer service representative- a varied exciting function- no two days are the same! • As a first point of contact you will be responsible for the ‘Customer practice’ using your excellent communication expertise, together with being solution focused and possessing a high standard of professionalism • The function covers all aspects of Customer Service working closely with both external and internal customers re their Medical and Pharmaceutical consumable needs • You will be working within a busy email box environment, together with phones, data entry and queries resolution, all in a time sensitive environment • Customer data information is maintained using SAP, with Excel and Word also used You • Will have a desire to step up, back-filled, or had pervious practice in some sort of managery capacity in a customer service environment. • Excellent all-round communication expertise with a valuable, empathetic and tactful manner • practice with MS Outlook, Word & Excel, as well as any ERP systems (SAP is used) • capability to work effectively under pressure and to deadlines within a team environment On offer • There will be a handover and an open plan well-appointed office awaits • Hours are 8.30 to 5pm • Work in the house once trained ie 2 days working in the house • Free onsite parking (only 6 km’s from the city and near S/W motorway exits) BUT moving south to a brand new premises in Mangere in 2024. • Subsidised cafeteria (full meals), generously provided by the co • New function due to growth! Don’t lose a chance for this rare opportunity! Click here to apply. Reference Number: 59961 Contact info: Sue Brash Profession: Call Centre & Customer Service > manager/Team Leader Employer : Kinetic Recruitment Date Published: 1/06/2023 3:02:00 PM www.kinetic.co.nz Job location: Auckland Auckland Central Work Type: Permanent » » » - City Fringe location, moving to Mangere in 2024 -Step up opportunity, 2 days WFH - Essential services health sector Our client This is an exciting opportunity to join an amazing company who deliver healthcare supply chain solutions by using the best technology, systems and people, allowing those at the frontline to focus on delivering healthcare • located at the Auckland office, this Team Leader Customer function offers variety and the opportunity to work in a fast paced, well supported team environment • You will be applying your customer service expertise and interest in the medical, healthcare or pharmaceutical sectors in a compensateing function that includes client liaison with the District Health Boards, private hospitals, private healthcare providers & ACC The function • Reporting to the customer service manager you will be superviseing a talented team of 7 • 40% of your function is management and 60% is a customer service representative- a varied exciting function- no two days are the same! • As a first point of contact you will be responsible for the ‘Customer practice’ using your excellent communication expertise, together with being solution focused and possessing a high standard of professionalism • The function covers all aspects of Customer Service working closely with both external and internal customers re their Medical and Pharmaceutical consumable needs • You will be working within a busy email box environment, together with phones, data entry and queries resolution, all in a time sensitive environment • Customer data information is maintained using SAP, with Excel and Word also used You • Will have a desire to step up, back-filled, or had pervious practice in some sort of managery capacity in a customer service environment. • Excellent all-round communication expertise with a valuable, empathetic and tactful manner • practice with MS Outlook, Word & Excel, as well as any ERP systems (SAP is used) • capability to work effectively under pressure and to deadlines within a team environment On offer • There will be a handover and an open plan well-appointed office awaits • Hours are 8.30 to 5pm • Work in the house once trained ie 2 days working in the house • Free onsite parking (only 6 km’s from the city and near S/W motorway exits) BUT moving south to a brand new premises in Mangere in 2024. • Subsidised cafeteria (full meals), generously provided by the co • New function due to growth! Don’t lose a chance for this rare opportunity! Click here to apply. Reference Number: 59961 Contact info: Sue Brash Profession: Call Centre & Customer Service > manager/Team Leader Employer : Kinetic Recruitment Date Published: 1/06/2023 3:02:00 PM Skills:
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