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Claims Consultant:Adecco Personnel LimitedJob description:Claims Consultant - Call Centre & Customer Service
Claims ConsultantLocation All AucklandAuckland Job type Full Time Salary 25 to 35 Category Call Centre & Customer Service > Call Centre Operator » Multiple opportunities in working for local, national & international brands. » Competitive salary range of $25 - $40 per hour. » Short & long term employment available! Here at Adecco, we pride ourselves in being the world's leading staffing experts, for good reason! With over 5,200 branches worldwide, our extensive industry knowledge and vast network enables us to partner with local, national, and international businesses around the world and in doing so, connect professionals with rewarding opportunities, increasing their chances of securing a desirable position. We are currently interviewing for entry level - senior positions, ideal for individuals currently seeking work within the Insurance space, with focus on roles such as a Claims Consultant. We are recruiting full and part time professionals in and around Auckland on a temporary / contract basis. Those who are customer-centric and who excel in problem-solving, possess exceptional communication skills, and demonstrate meticulous attention to detail should keep reading! What you can expect As a Claims Consultant, you will play a crucial role in managing and resolving claims for your valued customers. Your responsibilities will include providing expert advice and guidance, initiating claims settlement and mitigation by collaborating with internal and external service providers, and ensuring claims are settled within delegated levels of authority. Additionally, you will perform supporting tasks to streamline the claims process and maintain high standards of customer service. This role requires strong analytical skills, attention to detail, and the ability to effectively manage stakeholder relationships. The perfect candidate? » Some background within claims and/or insurance is preferred. » Knowledge of claims processes, policies, and regulations. » Strong customer service skills with a focus on delivering exceptional service. » Excellent communication skills, both verbal and written, with the ability to explain complex information to customers. » Analytical and detail-oriented approach to accurately assess claims and make appropriate decisions. » Proficient in using relevant software and systems. » Ability to work independently and collaboratively in a fast-paced environment. » Strong problem-solving and decision-making skills. If you're in the market for temporary based employment, which vary from 4 week placements to 12 month+ and/or ongoing contracts, and are looking towards excelling your career in working for internationally renowned brands - then we would love to hear from you! Please note that you must have the rights to work in NZ to be considered as a candidate for any of our vacant positions. "As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued." Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200113378_168782472310286 Contact Details Alex Gooding Date Posted 27/06/2023 10:12:00 AM Skills:
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