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Job Opportunity: Tenancy Advisors:HainesAttract

Job description:

Job Description

   » Do you care about our community?
   » Want to make a positive difference?
   » Be part of a fun and diverse group of people
We are seeking for 2x Tenancy Advisors to join our City Housing team at Wellington City Council.
Ko wai m?tou – About us
The City Housing team provides rental housing to low earnings families or individuals whose needs are not met by the private sector housing market. The team is Council’s social housing provider, one of New Zealand’s largest landlords and a lead player in the Council’s vision of ‘All Wellingtonians Well Housed.’
Kia mahi ng?tahi m? P?neke m? t?na ?p?p?. Working together for Wellington’s future is our clear unifying Council purpose.
We have four core values that set the foundation for how we work, and our city housing team really embrace these values:
   » He tangata, he tangata, he tangata – We put people at the heart of what we do
   » Whakapai ake – We’re always improving:
   » Mahi ng?tahi – We collaborate:
   » Mana tiaki – We care for our places
He angit?tanga – The opportunity
We’re looking for Tenancy Advisors with amazing customer service and relationship management expertise who want to make a difference in the community. Our tenants come from a wide variety of backgrounds and some have complex needs. Our focus is on helping them to sustain their tenancy and providing a safe and reliable housing environment that allows them to achieve their goals.
No two days are the same for a Tenancy Advisor and you’ll need to manage your time well to balance a range of priorities. A single day could include activities as broad as signing up a new tenant, meeting your tenants at their home, representing City Housing at the Tenancy Tribunal and working with tenant volunteers to lead and run activities and events in our community spaces. One of the functions that we are advertising for will have a particular focus on the allocation of housing, including providing great customer service during the housing assessment process, allocation of vacant homes to new tenants, and management and administration of our housing waitlist.
Our ideal candidate will:
   » have a positive attitude and is an awesome team player
   » be proactive in providing exceptional customer service to a diverse range of tenants
   » be able to build strong relationships with a range of community agencies and support services
   » be enthusiastic about innovation and problem solving
   » be flexible, well organised and accurate
   » be reliable, resilient and enjoy trying new things
   » be agile and prepared to pitch in to get the job done.
Shortlisted candidates will be required to attend a 90 minutes assessment centre in the morning at our offices on 113 The Terrace on 1 July.
Ng? ?huatanga kei a m?tou – What we offer
In return this is an opportunity for you to join a diverse and talented group of people! We put people at the heart of everything we do. We also offer five weeks annual leave after two years of continuous service for permanent staff, Family leave provisions and a generously subsidised kid’s school holiday programme and many learning and development opportunities.
Hit apply now to make an application online and/or to view the position description. All applications must be submitted online. For more information, please feel free to contact David Ensor, Operations Manager, at david.ensor@wcc.govt.nz
Applications will close Wednesday, 23 June 2021.
We’re looking for people who share our passion for Wellington and have the same values that we do – to make our city an even better place to live and work.

How to submit the application:

To apply for this function, please click here:https://careers.wellington.govt.nz/?job=32244MPJ For more information, please feel free to contact David Ensor, Operations Manager, atdavid.ensor@wcc.govt.nz Applications will close Wednesday, 23 June 2021.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Wellington
Company Type Employer
Post Date: 2025/08/25 / Viewed 4987 times
Contact Information
Company: HainesAttract
Contact Email: david.ensor@wcc.govt.nz


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