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Job Offer: Recovery Partner – Physical Injury – Newmarket:HainesAttractJob description:Job DescriptionOur purpose at ACC is to improve lives every day. It’s to put our customers first, showing them manaakitanga and supporting their wellbeing. It’s to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we’ll be there.As a Recovery Partner, at ACC, you will be responsible for partnering with clients who require a one to one relationship due to their intensive or broad needs for as long as they need it. We offer flexible working options, development opportunities within ACC and life insurance, discounted Southern Cross health insurance, discounted gym membership, retail discounts and staff banking packages. What can I expect? As a Recovery Partner you will be assessing clients with complex physical, mental health and/or individual needs to provide holistic support during the most critical parts of their recovery. The right mix of planning and adaptcapability supports the best results for your clients while building confidence and trust. What happens each day varies located on what each client needs to help them recover or adjust to a new normal in their life. Your capability to partner with recovering clients and their whanau, support people and providers in a holistic way, be that by phone, email or face to face, will enable your clients to make significant progress towards their goals and results. For more information about the function, please click onRecovery Partner position description. What would I need to be prosperous? » Proven capability to understand complex customer needs within a multifaceted environment » Personal resilience and capability to deal with challenging information and situations » capability to contact with a wide variety of stakeholders, including family/wh?nau, providers, suppliers and community agencies to ensure a solution focused and coordinated approach and consistency in service » capability to build rapport and trust and prosperously motivate, negotiate, and influence results » Previous practice in case management is advantageous Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a discapability or who have additional mental health needs. Information technology is important to us that people are free to be themselves at work. Here are some ways we encourage that: » Employee networks to support our colleagues from diverse backgrounds » The option to explore flexible working that suits your needs and ours » Development opportunities in te reo M?ori me ng? tikanga Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play. How to submit the application:Applications close on Tuesday, 31 August 2021. If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email?vicki.jeffries@acc.co.nzSkills:
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