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Membership agent:Esther MaximJob description:Job DescriptionThe PSA Te P?kenga Here Tikanga Mahi is the largest union in New Zealand, Aotearoa and employs 180 staff all over New Zealand. We have over 85,000 members working in central and local government, health and community services.The PSA Te P?kenga Here Tikanga Mahi has a permanent, full-time vacancy in its Membership Unit and our busy Wellington located Membership Team is lookingfor an enthusiastic new team member. The function The PSA has embarked on a digital transformation journey and provides an exciting opportunity to contribute to the design and implementation of new processes and work with new systems and tools. Currently, membership agents are responsible for geographical regions and rotated teamwork. A typical week might include processing new member applications, preparing fees schedules for reconciliation, following up on non-paying members, scanning and electronic filing, reconciling members' union fees, liaising with payrolls, answering member queries by phone and email, processing refunds, following up on incorrect member data, updating work site details. Specialist expertise and practice » You will enjoy the challenge of multi-tasking, being methodical in your approach, and prioritising your own and the team's day-to-day workloads. » You will enjoy working individually and as part of a team in a busy environment. » You will be naturally organised and take ownership and responsibility for all tasks with a strong focus on teamwork. » You will have sound numeracy expertise. » You will be computer literate, and proficient in the Microsoft Office Suite, particularly Excel. » You will have proven practice within a busy database focused function. » You will display a high level of accuracy and pride in your work with excellent attention to detail. » You will have strong written and verbal communication expertise. » You will possess excellent time management and problem-solving expertise. Full training on our membership database and other platforms will be given to the prosperous candidate The income range for this position is $61,558to $81,621. New employees enter the range on a starting rate located upon previous significant practice and commensurate with internal relativities. Progression to the top of the scale is by regular and automatic service steps. The PSA is committed to honouring the principles of Te Tiriti o Waitangi pursuant to the purpose and objects of the union. expertise of te reo and tikanga M?ori will be considered an asset. The PSA is also an EEO employer. How to submit the application:To apply, please visit our website https://www.psa.org.nz/contact/vacancies and complete an application for employment form and email this in along with a cover letter and CV toesther.maxim@psa.org.nzor post to Esther Maxim, PSA, PO Box 3817, Wellington 6140. Applications close 4pm Friday 10th March 2023Skills:
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