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    Job details

Job Opportunity: customer service:

Job description:

job details

posted
   . Thursday, 12 August 2021
location
   . mount wellington, auckland
specialism
   . call centre & customer service
job type
   . permanent
working hours
   . Full-Time
income
   . NZ$ 52,000 - NZ$ 55,000 per year
reference number
   . 90M0300669_1628739293
contact
   . ben challis, randstad
apply now

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job description

Our client is a NZ located charity / healthcare provider and We are seeking for Customer Service / Admin & Support professionals to join their busy team. The function is located in Mount Wellington, with parking available on site. The right candidate should be flexible to changing priorities, enjoy providing customer service with strong empathy and computer expertise.
Position
this function is responsible for providing timely and high-quality customer service, you will also be providing sales and admin support to the team.

You will be responsible for:
   » Actioning incoming enquiries, ensuring field staff have correct information and required support.
   » Database management and administration tasks to ensure the smooth running of the larger team
   » Liaising between customers and internal departments to ensure paperwork is processed on time and correctly.
   » Meeting KPI targets, positively feeding back and contributing to wider team discussions
You should be:
   » Self managed and resilient with a positive outlook
   » Able to prioritise your workload
   » Effective communicator both written and verbally and possess strong computer expertise
   » Strong team player and happy to 'muck in' to assist other team members
   » Ideally you will have some exposure to the healthcare environment and must be able to display a level of care and empathy to customers

this function is mostly Monday - Friday (normal business hours), however the occasional Saturday shift may be required (day in lieu issued) and for the right candidate our client will be flexible.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

expertise

inbound customer service, customer care, customer service, admin

educational requirements

Secondary School/High School

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Auckland
Company Type Employer
Post Date: 2025/10/25 / Viewed 4904 times
Contact Information
Company:


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