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Offer: Service Desk Analyst x3:Job description:Service Desk Analyst x3listing title:Service Desk Analyst x3Contract Type:Permanent Recruitment Job location:Wellington Specialisation: Technology, Transformation & Digital REF:BRLDSJ111564 Contact info:Dylan Johnson Contact Email address:Email address: dylan.johnson@beyond.co.nz Job Published:16 minutes ago Service Desk Analyst Porirua located This is a great opportunity for those looking to start a career in Information Technology and join a friendly and diverse team. You will receive supportive and comprehensive training to give you all the tools you need to succeed in the function. If you have first class customer service expertise from hospitality, retail or other customer service fields and an interest in IT, then this could be the function for you. In this function you will be: » Resolving incidents and requests raised on computing, application, radio, mobility and telephone environments via telephone email or self service portal » Acting as a liaison between the customer and other support staff to ensure consistent service is delivered » Providing a high level of call management tasks to end users, keeping the end user updated with the progress » Analysing all issues and resolving to a high standard, and ensureing the appropriate specialist team accepts responsibility for resolution » Supporting and participating in the development and maintenance of a high performing team Please note to be eligible for this function you must meet the following criteria: » Hold a current Full driver's licence » Be able to obtain a police security clearance » Be a NZ or Australian Citizen » Be available to work a 24/7 roster including public holidays and weekends We'd love to hear from you, if this is the right function for you - APPLY now! Beyond Recruitment Technology, Transformation & Digital connecting Information technology talent with Information technology opportunities. Visit www.beyond.co.nz for more functions and information. Apply Now Hi I'm Dylan, I manage this function. See more of my jobs here.Similar Jobs»Service Desk Analyst - 3 months contractsJob location: Aucklandincome: N/A » Service Desk EngineerJob location: Hamiltonincome: N/A » Service Desk Analysts wanted! Contract functionsJob location: Aucklandincome: N/A » Service Centre AnalystJob location: Wellingtonincome: N/A Skills:
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