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Offer: Learning and Development Lead ? Mana Taurite ? Fixed Term:HainesAttractJob description:Job Description» Excellent CBD fringe location» Competitive remuneration package » Fixed-term until January 2022 The Learning and Development Lead – Mana Taurite will develop and embed learning modules for our COVID Vaccination service to support our non-M?ori employees to deliver the best service user practice for our M?ori service uses. About the function – Atu mo te mahi The Learning and Development Lead – Mana Taurite will develop and facilitate prosperous learning modules for our COVID Vaccination service, in collaboration with Whakarongorau Aotearoa’s Learning Team and wider Service User practice Team. Our non-M?ori employees will be competent and have the capability to support our M?ori Service Users on their virtual journey with Whakarongorau Aotearoa. You will perform the following tasks: » Develop impactful learning for our COVID Vaccination service to embed M?ori learning modules for non-M?ori employees » Utilise modern and digital design and delivery methods to create bespoke learning modules for our COVID Vaccination service, specifically tailored for our call centre environment » Ensure learning modules can be delivered prosperously to a remote workforce, whilst ensuring our employees feel supported and competent » Work closely with the Service Delivery Manager of the COVID Vaccination service to ensure operational needs are supported, specifically regarding delivery of learning » Provide stakeholders with updated feedback and delivery reports ensuring all significant stakeholder feedback feeds back into learning improvements » Collaborate with the Service Delivery Manager to ensure the learning modules deliver measurable results to link learning to improved service delivery » Complete a post delivery gap and training needs analysis alongside the People Leaders in the COVID Vaccination team to create and facilitate follow up learning as required » Ensure accurate records are maintained in Akoranga (our learning management system) About you – Pehea koe Qualifications and practice: » Tertiary qualification and/or adult learning qualification are desirable » At least three years’ practice in development and improvement of adult learning programmes and connected materials » At least three years’ practice in coaching, mentoring or training adult learners » practiced in using an LMS or similar database administration » Previous practice in a healthcare setting is desirable » Fluent in Te Reo M?ori and the English language » Ideally knowledgeable of Te Whare Tapa Wh? (M?ori model of health) expertise and competence: » A sound knowledge, knowledge and application of Te Reo M?ori and Tikanga » Proven capability to engage effectively with M?ori and non- M?ori and advise on equity focused approached » Knowledgeable of health inequalities and priority populations » Exceptional communication and interpersonal expertise, including the capability to engage well with others and positively influence results » capability to work effectively with people from a range of different cultures » A strong knowledge of Government and the Treaty of Waitangi » capability to work in a fast paced and changing environment About us – Ko wai hoki Whakarongorau Aotearoa are privileged to provide the people of Aotearoa New Zealand with professional, quality advice, support and information across a range of health and mental health services including the COVID-19 Healthline. We do this 24 hours a day, seven days a week across seven digital channels. We manage inbound and outbound call centres in Auckland, Wellington, and Christchurch as well as remote teams working from their homes across the country. Our values – ? T?tou Uara Our ambition is to virtually support people of Aotearoa New Zealand to stay well and connect them seamlessly with care when they need it. Our values underpin all we do, and how we do it: » Do the right thing – Mahia te mea tika » Motivated by quality – Hihiri e te kounga » Passion for better – Ng?kau nui ki te pai ake » Shoulder to shoulder – Pokohiwi ki Pokohiwi Whakarongorau Aotearoa celebrates the success of our staff and is continually looking for ways to strengthen and improve our service. You can also look forward to being part of a growing and well-respected national organisation that celebrates success. How to submit the application:Apply here:https://careers.homecaremedical.co.nz/jobs/1324671-learning-developmen t-lead-mana-taurite-fixed-termSkills:
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