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Court Registry agent:ministryofjusticeJob description:Job DescriptionAuckland District CourtWork in a team where you’ll support the day to day operations of the court by managing cases and working with different customers. » Work with a range of stakeholders who interact with the court » Deliver a service with high accuracy and professionalism » Exercise Deputy Registrar powers Te ?huatunga a te t?ranga – About the function As a Court Registry agent, you will work with a team responsible for the prosperous operation of the Court. You will contact with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police agents. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. Your main responsibilities will include the following: »Court taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court »Customer service – all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions »Case management – this involves ensuring files are accurate and up to date. This part of the function involves a large component of data entry He p?kenga tou – expertise and practice To be prosperous, you will need to have the following expertise: »Detail orientated and observant - the court has many different processes and case information needs to be accurate »Self-aware - you’ll understand our customers and will be confident working across a range of situations »Multi-task - you’ll understand that some of our processes are repetitive, but you’ll be able to manage conflicting priorities and move from one task to another quickly »Willing to learn - legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback »Resilience - there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume M? te t?ma – About our team At Te T?h? o te Ture – the Ministry of Justice, we’re committed to working together for a fair and safe Aotearoa. Creating a continuous learning environment is important to us. As the prosperous applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the function including be able to exercise Deputy Registrar Powers. As an organisation we support our people with building their wellbeing knowledge and knowledge offering a range of wellbeing tools and support. Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It’s our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. Tono mai – How to apply To apply, click the apply button below to be directed to our careers website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. income range The remuneration band for this function is $50,128 to $70,768 – while the appointing income will be located on expertise and practice, we are willing to pay higher in the band to attract strong candidates into this function. How to submit the application:Applications close on Sunday, 22 January 2023. If you have any questions, Contact Us byrecruitment@justice.govt.nzOnly candidates with the right to work in New Zealand will be considered for this position.Skills:
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