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Offer: Third-Party Administrator – Wellington:ACC_hainesJob description:Job Description»Claims administration and customer service»Contributing to the teams success through excellent administration »Great work life balance and career progression opportunities A key function to provide administration claims support to our Third-Party Administrators (TPAs) and Accredited Employers (AEs) to ensure they are enabled to deliver effective claims management to clients, and internally liaising across business groups. If you enjoy being the go-to person and keeping a smooth-running ship, then this could be the function for you. ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. ACC is shifting the ways we work with our clients to deliver significant support and guidance to over two million people recovering from accident or injury each year. You will be working within the “Third Party Administration” team at ACC. The Third-Party Administrator Support team provide support for Third Party Administrators (TPAs) and Accredited Employers (AE’s) in their management of non-work and work injury claims. A typical day in this function will involve email management, reviewing and adding claim information into our computer system, assessing requests from external partners as well as liaising with internal ACC teams, so you will have variety and be kept busy in this function. What you need to be prosperous in this function: » practice in an administration support or customer service function » Sound judgment, excellent customer service and a flexible attitude » capability to prioritise own workload efficiently – a master in ‘task juggling’ » capability to identify process improvements and the confidence to implement them » Strong verbal and written communication expertise » Open to learning new things and happy working in a changing environment » You have pride in your work, adding value with your positive attitude and being a pivotal team member Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace we have: » Employee networks:ACC’s M?ori Strategy, Wh?ia te Tika » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » The Mind Network » Development opportunities in te reo M?ori me ng? tikanga » Advocates in the discapability sector » Diversity and Inclusion Approach » Support M?ori by partnering with iwi and other M?ori entities. The indicative income sits between $47,150 and $55,470 but this is dependent on your expertise and practice. Additional to the base income we also provide ACC’s 9% superannuation contribution. The hours are 40 hours per week, Monday to Friday between the hours of 8.00am and 6pm. Applications will run through to Wednesday, 31 March 2021 but please note that if an ideal candidate is found during this time we may move forward with our pre-screening process. Applications will only be accepted when submitted through our Career Website . If you encounter accessibility issues when submitting your application, or if you have any questions about the function please email vicki.jeffries@acc.co.nz How to submit the application:Applications will run through to Wednesday, 31 March 2021 but please note that if an ideal candidate is found during this time we may move forward with our pre-screening process.Applications will only be accepted when submitted through our Career Website .If you encounter accessibility issues when submitting your application, or if you have any questions about the function please emailvicki.jeffries@acc.co.nzSkills:
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