Customer Service Officer:Adecco Personnel Limited

Job description:

Customer Service Officer - Manufacturing/Operations
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Customer Service Officer

Location Auckland Central
Auckland

Job type Full Time

Salary to

Category Manufacturing/Operations > Planning & Scheduling
   » Central Auckland location
   » Energy Plus with Customer Service & FMCG background
   » Planned and structured approach required

Our client is a leading global, family owned food business with 130 years of heritage. Founded in Germany in 1891 they are a leading food manufacturer in Europe. There 43 subsidiaries offer national and international products adapted to the taste of each respective country.
In NZ they are the Number 1 manufacturer in the Baking Needs and Toppings subcategories. They are continuing to grow and need you to give the ultimate customer service and vendor replenishment experience, and ideally have FMCG experience.
Your day would consist of:
   » Developing and maintaining existing customer relationships with your friendly personality
   » Accountable for Industrial/Foodservice accounts
   » Data Entry of all orders in ERP system
   » Customer Enquiries
   » Allocation management process
   » Month and Year End processes to be executed
   » Evaluating KPIs (Case Fill, DIFOT)
   » Manage transport records
   » Responsible for managing Claims and Credit Notes
   » Daily, Weekly, Monthly Reporting
To be considered you should have:
   » Strong Excel skills
   » Good understanding of the FMCG industry (minimum 2 years)
   » Excellent communication both written and verbal
   » Analytical, priority driven, calm under pressure
   » Team Player
   » Great attention to detail and good planning skills
   » Positive and vibrant personality
   » No criminal history
   » Full NZ Drivers Licence
   » NZ Citizen or Permanent Resident
Our client is looking to fill this vacancy quickly, so do not delay. Send through an up-to-date CV showing your experience within this type of industry.

Adecco is acting as an Employment Business in relation to this vacancy.
The Adecco Group is an Equal Opportunities Employer.

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Reference number 200089426_162511307200199
Contact Details Sheryl Jamieson
Date Posted 1/07/2021 2:18:00 PM

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Job Category:	[ View All Jobs ]
Language requirements:
Employment type:
Salary:	Unspecified
Degree:	Unspecified
Experience (year):	Unspecified
Job Location:	Auckland Auckland
Address:	Auckland
Company Type	Employer
Post Date:	2026/03/18 / Viewed 6520 times
Contact Information
Company:	Adecco Personnel Limited

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