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Job Offer: 21/422 Content Developer:Department of Internal Affairs - Te Tari TaiwhenuaJob description:Job Description21/422 Content DeveloperType: Fixed Term/Secondment – 6 monthsHours: Full time Job location: Wellington Business Group : Services and Access Branch: Service Delivery & Operations income: $67,284 – $91,031 » Are you an practiced content designer, writer or advisor with a passion for building capcapability in others? » Do you enjoy working in a fast-paced environment to deliver customer-centric results? » Do you have a passion for plain language and creating useful, accessible content? At the Department of Internal Affairs (DIA) you'll have the opportunity to make a real difference in the lives of New Zealanders. Service Delivery and Operations is the face of DIA. Our work ranges from registering births, deaths, marriages and charities, to processing passport applications, community grants and name changes. this function reports to the Content Manager and focuses on revitalising the internal expertise base that supports Births, Deaths, Marriages, Citizenship and Passports. Our expertise base contains process and policy information that helps our Life and Identity Services agents provide the best possible results for our customers. Key responsibilities include: » Writing well-designed, accessible and useable content for our Life and Identity Service agents. » Working with subject matter experts to diagnose gaps in existing content. » Conducting analysis to define and refine new and existing content. To be prosperous in this function you will have: » practice in content design and writing for the web. » practice in digital content management practices, web standards and their application. » Proven practice in using metrics and user feedback to define and refine content. » Technical expertise in HTML and CMS. » Technical expertise in internal facing expertise bases - including optimising content for internal expertise base search. » The capability to manage relationships with multiple stakeholders and provide specialist advice. We believe in a workplace culture that's supportive, collaborative and innovative. We also believe in trying hard and having fun. If that sounds like you - then make sure you get in touch. We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business results. We are committed to creating a workplace where all employees have equal access. Because of the work we do, you need to have New Zealand Citizenship to be considered for this function. To lgain more about the diverse, important mahi we do at Te Tari Taiwhenua and see why we’re a great place to work,click here. We work to make New Zealand better for New Zealanders through our four outcome areas: » People can easily access the services and information they need » Iwi, hap? and communities across New Zealand are safe, resilient and thriving » People’s sense of belonging and collective memory builds an inclusive New Zealand » New Zealand is a well-functioning democracy across central and local government Applications close:5pm, Friday 16 July 2021 For more information Contact Us by:Jeremy Williams, Manager Content, Jeremy.Williams@dia.govt.nz , 027 268 4527 Listing descriptionTo review the full job description, pleaseclick here. If you are unable to follow the link, please review the full job description on our careers website. How to submit the application:Please apply for this vacancy through our DIA careers page.Skills:
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