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Customer Services Admin:Adecco Personnel LimitedJob description:Customer Services Admin - Call Centre & Customer Service
Customer Services AdminLocation TaurangaBay of Plenty Job type Full Time Salary to Category Call Centre & Customer Service > Call Centre Operator » » » About the company Since its foundation in 1871, our client has developed into one of the largest international logistics providers. With their high-performance products Airfreight, Seafreight, Road & Rail, and Contract Logistics, they always offer the right solution for the complex logistics requirements of their customers and rely on future-oriented digital services for maximum transparency and more efficient supply chains. About the Role » Develop a strong level of communication with Client, peers and management. » To ensure SOP's are followed and that a high level of customer service is reached and maintained as they apply to all customer service operations. » To oversee all Client issues relating to the accounts under management in conjunction with other client complaints as they arise. » Ensure that management is well informed of any key issues as they arise, with inventory management, freight and customer specific service levels. » To ensure that the customer service centre is supervised effectively on a day-to-day basis ensuring that all company, compliance issues and procedures are adhered to as they apply to all customer service & Administrative operations. Skills and Experience » Minimum two years customer service experience » Experience within 3PL ideal » Excellent oral and written communication skills » Time management/ organisation skills » Problem solving ability » Ability to remain calm and professional under pressure » Strong customer focus » Attention to detail » Sound computer/keyboard skills What Next? If this role ticks your boxes and piques your interest, apply today. For any questions, please call Sam on 021 227 6156. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200107388_167573827147177 Contact Details Sam Kirby Date Posted 7/02/2023 1:51:00 PM Skills:
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