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Job Offer: customer service - csc team:Job description:job detailsposted. Thursday, 5 August 2021 location . auckland specialism . call centre & customer service job type . temporary working hours . Full-Time income . NZ$ 22.00 - NZ$ 23.00 per hour reference number . 90M0235720_1628132323 contact . ben challis, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionAre you passionate about making a difference in your community, positively affecting millions of lives across New Zealand?If this sounds like you we are currently looking for Contact Centre Representatives to join a busy call centre for a well-known not-for-profit organisation. The function You will be working within a friendly, outgoing contact centre team for a reputable New Zealand charity. This position will require you to answer inbound phone calls from a range of potential and existing customers. You will be expected to provide excellent customer service, inputting information into computer systems, and where required contacting other services and teams to provide further assistance to the customer. The capability to multitask in this function is essential. The function requires you to have an impeccable phone manner, strong emotional intelligence, be tech-savvy, and display a strong desire to assist and provide exceptional customer service. The organisation You will be working for a well-known New Zealand company with charitable status. This organisation is a major employer and are known for their positive, everyday contributions to the wider community. Their modern office is located in Mt Wellington, offering easy parking options and a comfortable working environment. Hours and shifts This is a full-time function (40 hours per week). Your hours would be rostered 5 days a week (Monday - Sunday), between 7am and 7pm with potential weekend shifts Pay rate The rate of pay for this function is $23 per hour + 8% holiday pay. To apply for this function, you must: »Be a New Zealand citizen, resident, or have a valid open work visa; » Be able to pass a Police Check (no criminal convictions); » Have proven customer service practice (e.g. in contact centres, hospitality, retail, reception etc. - please note previous contact centre practice is NOT required for this function); » Be an excellent spoken and written communicator; » Be technically apt, and able to pick up new technology and systems quickly and accurately; AND » Have a strong work ethic, enjoy helping people, and be a committed team player. If this sounds like you, APPLY TODAY!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseinbound customer service, customer care, customer service, admineducational requirementsSecondary School/High SchoolSkills:
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