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Job Offer: claims approval consultant:Job description:job detailsposted. Friday, 16 April 2021 location . auckland specialism . call centre & customer service job type . permanent working hours . Full-Time income . NZ$ 49,252 per year reference number . 90M0440604_1618557712 contact . tracey north, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionSouthern Cross Health Society is New Zealand's leading health insurer, taking care of over 870,000 New Zealanders.Our vision is to create a healthier society and everyone at the Health Society works hard to achieve this. Due to internal promotions, Southern Cross are on the lookout for some new talent. We are seeking for a couple of superstar Consultants to join our Claim Approvals team. You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims. About the function: » Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations » Use a range of systems to access information members require » Respond to member enquiries displaying consistently high levels of professionalism » Gather information, conduct research, and piece together a case to deliver a confident and clear decision » Participate in creating and maintaining a positive, supportive and compensateing team environment » Continuously keep up to date with policy, product and process knowledge We see these functions as critical to our success. They provide a great entry point and give you the grounding to a really compensateing career with us. What is in Information technology for you? » $49,000 income per annum + health insurance and wellness benefits » Monday - Friday rostered hours » Located in brand new offices in Wynyard Quarter » Being part of a large well-known organisation who are passionate about growth and continuing development » Amazing values-located culture where people are at its heart (and we're Rainbow tick certified) » A leading employee wellbeing programme that compensates you for being healthy + a free fitbit! » Discounted health, pet and travel insurance » Flexible work options Benefits of working with us: » High performing values-located culture where people are at its heart (we're Rainbow tick certified) » Discounted health, pet and travel insurance » continuing professional development » Flexible work options You'll have some life practice - knowledge and empathy for the customer will serve you well! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertisecustomer service, call centre, contact centre, insurance, inboundeducational requirementsVocational/Professional QualificationSkills:
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