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Senior Support agent:MinEducationJob description:Job Description»Mt Eden, Auckland»Permanent, full-time position available Help shape the future of Education At the Ministry of Education, we work together to shape an education system that delivers equitable and excellent results. Our organisation is made up of more than 3,000 talented and committed people around New Zealand, from a wide variety of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for every child, young person and adult student in our education system. About our group and team We are part of an organisation that values its staff and provides opportunity for personal development. Our Business Support team provides support to the Education and Learning Support teams in Auckland and we regularly work with families, schools and early childhood centres to support their work in the sector. About this function If you nurture good working relationships with a wide variety of people, have exceptional customer service then this function is definitely for you. Reporting to the Support Manager you will never have two days the same. You will take on the function with enthusiasm and your organisation and planning expertise will be second to none. You will have an eye for detail and understand the importance of time management and building great relationships in the education sector. Your calm and professional demeanour will shine through at all times even when things are extremely busy. About you You will be professional in your presentation and your approach to your work. Minimum of 12 months reception practice required. Information technology is desired that you are familiar with systems such as Enghouse Interactive operations interface; Touchpoint attendant and telephone operating system. In order to be prosperous in this function you will need the following: » Have a valid NZ Work or Residence Visa and/or NZ Citizenship » Desire to join our team permanently as a receptionist » Be available to work Monday – Friday, 9am – 5pm » Sense of humour » A positive can do attitude » Flexibility and a desire to learn » A collaborative team approach » Excellent verbal and written communication expertise, including the capability to calmly and effectively address complex situations » Attention to detail, excellent time management and organisational expertise » The capability to build and maintain strong relationships across a diverse group of contacts » Previous administration practice and good data entry expertise » Intermediate to Advanced Microsoft Suite expertise Please review the position description by copy and pasting this link into your browser: https://expressonline.haineslink.co.nz/pdfs/687646_JobDesc.pdf If you think you have what Information technology takes to be part of this organisation and you have the right level of expertise and practice then I encourage you to ‘apply online’. Please apply online For more information Contact Us by Nicole on auckland.recruitment@education.govt.nz Applications close on Tuesday, 15 June 2021. How to submit the application:To apply:https://jobs.education.govt.nz/jobtools/jncustomsearch.viewFullSingle ?in_organid=17584&in_jnCounter=224689426&in_jobDate=All&in_searc hbox=YES&in_summary=S&in_site=CareersSiteSkills:
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