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Offer: Payment Services Specialist:Job description:
Payment Services SpecialistJob location:Auckland Auckland Central Work Type: Permanent » » » Payment Services Administrator - Rapid growth, education industry. Parnell offices, diverse fun team - Full time permanent function, opportunity for internal growth - $50k - Bring your practice in AR, Collections or Payment Services About the Company A true NZ success story, this online education provider is at a really exciting phase within their growth journey, having started here in Aotearoa, and recently expanding within Europe and the UK. A company with true growth opportunities and professional development like no other. About the function this function would suit someone who has come from a payment services, collections or recovery background who is looking to step into a different industry, working with students existing customers in a nice hybrid function offering a blend of nitty gritty administration and customer liaison. You’ll be responsible for facilitating payments, minimising overdue levels, and improving payment conversions. The everyday tasks would include: • Answering student enquiries • Offering appropriate payment plans for students to suit their needs • Documenting student engagement in CRM system • Handling escalations and managing internal enquiries • Ad-hoc administration/assistance when required If you’re switched on, love dealing with people and aren’t afraid to pick up the phone and assist students with everything they need to secure the training for their future, hit APPLY NOW to Laura Cooper Reference Number: 58059 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 21/07/2022 3:58:00 PM www.kinetic.co.nz Job location: Auckland Auckland Central Work Type: Permanent » » » Payment Services Administrator - Rapid growth, education industry. Parnell offices, diverse fun team - Full time permanent function, opportunity for internal growth - $50k - Bring your practice in AR, Collections or Payment Services About the Company A true NZ success story, this online education provider is at a really exciting phase within their growth journey, having started here in Aotearoa, and recently expanding within Europe and the UK. A company with true growth opportunities and professional development like no other. About the function this function would suit someone who has come from a payment services, collections or recovery background who is looking to step into a different industry, working with students existing customers in a nice hybrid function offering a blend of nitty gritty administration and customer liaison. You’ll be responsible for facilitating payments, minimising overdue levels, and improving payment conversions. The everyday tasks would include: • Answering student enquiries • Offering appropriate payment plans for students to suit their needs • Documenting student engagement in CRM system • Handling escalations and managing internal enquiries • Ad-hoc administration/assistance when required If you’re switched on, love dealing with people and aren’t afraid to pick up the phone and assist students with everything they need to secure the training for their future, hit APPLY NOW to Laura Cooper Reference Number: 58059 Contact info: Laura Cooper Profession: Call Centre & Customer Service > Customer Service Employer : Kinetic Recruitment Date Published: 21/07/2022 3:58:00 PM Skills:
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