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Customer Service Administrator:Adecco Personnel LimitedJob description:Customer Service Administrator - Call Centre & Customer Service
Customer Service AdministratorLocation Auckland CentralAuckland Job type Full Time Salary 55000 to 57000 Category Call Centre & Customer Service > Customer Service » Auckland City location » 12 months fixed term » $26-$27 per hour Our client based in Grafton requires a person to work within their service and support branch responsible for all incoming service calls. This is a varied job consisting of: » Recording of calls and assigning to technicians » Managing customer service complaints » Following escalation processes » Monitoring response times for technical support » Reporting breakdowns, repairs, service history » Correspondence - written and verbal » Back up for the Branch Office Administrator » Health & Safety processes You will need to have: » Excellent communication skills both written and verbal » Good IT skills » SAP knowledge desirable » Logical and pro-active approach to tasks » 1-2 years call centre experience » Outstanding attention to detail » No criminal history » NZ Citizen or Permanent Resident If interested to hear more please apply on line enclosing an up-to-date CV. This job will be filled quickly, so do not delay. Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200090598_162785751613155 Contact Details Sheryl Jamieson Date Posted 2/08/2021 8:39:00 AM Skills:
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