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Offer: it support technician:Job description:job detailsposted. Friday, 14 May 2021 location . christchurch, canterbury specialism . Information technology & ICT job type . permanent working hours . Full-Time reference number . 90M0448175_1620945083 contact . kris johnstone, randstad apply now .seek-apply-btn { display: block; width: 260px; height: 48px; line-height: 45px; background: #e60278; color: #fff; border-radius: 4px; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.5); font-size: 18px; text-align: center; text-decoration: none; font-family: Helvetica, Arial; } .seek-apply-btn:hover { background: #fd0585; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.4); } .seek-apply-btn:active { background: #cd026b; box-shadow: 0 1px 2px 0 rgba(64,64,64,0.7); } .seek-apply-btn__image { display: inline-block; height: 30px; width: 75px; margin: -1px 0 0 9px; vertical-align: middle; background: url(/Images/System/seek/seek-apply-with-logo.svg) no-repeat; background-size: 100% 100%; } a.seek-apply-btn:link, a.seek-apply-btn:visited, a.seek-apply-btn:active { color: white; } Apply with job descriptionKia Ora Tech Heads,Randstad is seeking a Level 1 to 2 support technician who is hungry to advance their Information technology career and most importantly their practice. Our client has established themselves across Aotearoa and has offices across the North and South Island. What will your function be? You will be responsible for looking after all things Information technology and running our help desk. As an internal support person, you will be collaborating with team members across all levels of the organisation including external providers to assist in solving technical issues. Here is some of your Job responsibilities: » Responding to internal customer inquiries by phone & email, resolving level 1 & some Level 2 support issues and escalate work as required within the service team » Assisting with projects and new deployments » Training staff in the companies’ systems » Taking on more complex programming work as you grow and develop in the company » Working in a small tight-knit team with supportive colleagues » Collaborating closely with staff and your team members ensuring great communication and timely resolution of issues » Involved in deploying and supporting our own software products as well as industry standard software platforms » Handling customer communications and work scheduling » Learning our retail management software platform » expertise in INFOR or other ERP systems would be an advantage, but not a requirement of the function What are we looking for? » 1-3 years' work practice in a technology support function » practice & competence within Microsoft technologies including Windows server & desktop operating systems, Office 365 & Active Directory » practice a customer facing technical service function, and capability to communicate technical issues with non-technical stakeholders / clients » Some practice with Visual Basic and SQL » A brilliant track record of accuracy and attention to detail » Strong personal organisation, initiative, a great attitude, and strong work ethic » A passion for technology, along with openness to learning and increasing your expertise » The capacity to cope with pressure and meet deadlines while multitasking Make sure to apply with the link provided if this sounds like an organisation you want to partner with. Please note this function is located in ÅŒtautahi (Christchurch) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. expertiseInformation technology support, Information technology support technician, Help Deskeducational requirementsBachelor DegreeSkills:
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