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Service Delivery manager:Job description:Service Delivery managerlisting title:Service Delivery managerContract Type:Permanent Recruitment Job location:Auckland Specialisation: Customer Services REF:BRLCXW108506_1 Contact info:Niesa Hermanus Contact Email address:Email address: niesa.hermanus@beyond.co.nz Job Published:1 minute ago » Competitive income + Incentives » Fun working environment » Managing a team of service delivery people An exciting opportunity exists for you to join a leading independent NZ commercial cleaning company known for delivering exceptional high standards in service delivery. Reporting to the Service Delivery Manager, the main purpose of the function is to supervise the service delivery team and to ensure that each customer enjoys the very best customer service practice. About the function: » KPI driven working environment » Accurate reporting and compliance » Adherence to policies and processes » Scheduling / Rostering management » Focus on risk mitigation » Team coaching, training and performance management » Driver of Health & Safety initiatives » 10 direct reports Requirements to be prosperous: » Valid full, clean NZ driver's license » Previous proven practice supervising a remote team » Up to date expertise on NZ Health & Safety » Customer Service centric » Complaints resolution expertise » Exceptional communication written and spoken If you are self-motivated, have a positive attitude with strong customer service principles, this might be the perfect opportunity for you to take your career to the next level. Your sound analytical, problem solving expertise coupled with an NZ Certificate in Business and/or Health and Safety will be an asset in this function. Get in touch today by hitting the APPLY button to register your interest in this amazing opportunity sure to take your career to the next level. Job reference # 108506 Apply Now Hi I'm Niesa, I manage this function. See more of my jobs here.Similar Jobs»Customer Service Agent (Part-time)Job location: Aucklandincome: N/A » Customer Service Agent (Part-time)Job location: Aucklandincome: N/A » Customer Service AgentJob location: Aucklandincome: N/A » Customer Product AdvisorJob location: Aucklandincome: N/A Skills:
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