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Customer Service adjunct:Job description:Customer Service adjunctPayment: Paid Position ($23.50)Job location: Motueka Region: Nelson/Abel Tasman/Golden Bay practice: practice Necessary Listing Added: 10/10/2022 Motueka TOP 10 Holiday Park is preparing for a busy summer. The boarders are open, and we are expanding to meet the tourism demand. We are pursuing to employ customer service superstars for our busy reception. We are a premium owner operated TOP 10 Holiday Park with a small dynamic team. During summer months, school holidays and long weekends, our reception is a busy hive of activity. From checking in guests, to hiring onsite equipment no 2 day is the same. When on shift, our Customer Service team are the face and voice of the Holiday Park. You will be expected to assist with the following reception tasks: · Carrying out all tasks connected with guest reservations including check ins, check outs and making reservations · Responding to email, phone, and web enquiries · Providing guests with expertise of local tourism attractions, activities, and events · Providing timely and accurate information to customers and suppliers · Performing general administration tasks · Administering hired equipment and shop items · Processing financial transactions · Assisting with park laundry during peak times · Assisting with guest activity days To join our team, you will need to demonstrate the following: · Excellent written and verbal communication expertise · capability to confidently answer phones and communicate face to face · Detailed and organised, and understand system and processes · capability to think on your feet, and stay focused during busy times · Provide exceptional customer service that our guests are used to receiving · capability to work rostered shifts over 7 days between 8am – 9pm · practice in reception or a similar position · capability to upsell, promote and sell our regions activities and local attractions · Contribute towards targets with payable commissions · practice in Newbook or a similar property management system is preferred but not essential as full training will be givn. We have 2 positions available, full time and part time, fixed term till 30 April 2023. If you are the superstar We are seeking for, please send your CV and Cover Letter through to Ashlee Ilton. Skills:
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