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Offer: Recovery Partner – Physical Injury – Tauranga:ACC_hainesJob description:Job Description»An opportunity to join an organisation that improves lives every day»Providing one to one, holistic, client centred support, to our clients for as long as they may need it. »Join an organisation that cares about our employees and is committed to their wellbeing and continuing development. As a Recovery Partner, employed in our Operations function, you will be responsible for partnering with clients who require a one to one relationship due to their intensive or broad needs for as long as they need it. You will work in partnership with clients with complex physical, mental health and/or individual needs to provide holistic support during the most critical parts of their recovery. ACC has been improving the lives of New Zealanders since 1974. With ACC, you’ll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us – an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play. What We are seeking for from you to be prosperous in these functions: » Proven capability to understand complex customer needs within a multifaceted environment » An capability to take a multi-disciplinary approach, and work as part of a team to rehabilitate clients with complex needs » Personal resilience and capability to deal with challenging information and situations » Proven practice adapting your approach to support different cultural and social backgrounds » capability to contact with a wide variety of stakeholders, including family/whanau, providers, suppliers and community agencies to ensure a solution focused and coordinated approach and consistency in service » capability to build rapport and trust and prosperously motivate, negotiate and influence results » An capability to work flexibly in an agile environment where no two days are the same, quickly changing your focus as the need arises » Previous practice in case management is desirable Working at ACC We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome applications from people of every ethnicity, national origin, gender orientation, gender identity, gender expression, age, and/or status as an individual with a discapability. It’s important to us that people bring their whole selves to work. To support an inclusive workplace we have: » Employee networks:ACC’s Maori Strategy, Whaia te Tika » Pride@ACC » capability@ACC » Women’s Network » Cross-Cultural Network » The Mind NetworkDevelopment opportunities in te reo Maori me nga tikanga » Advocates in the discapability sector » Diversity and Inclusion Approach » Support Maori by partnering with iwi and other Maori entities. The indicative income is $67,087.00 per annum, but this is dependent on your expertise and practice We also offer an additional 9% superannuation contribution. The hours are 40 hours per week, Monday to Friday between the hours of 8am and 6pm. How to submit the application:Apply here - https://careers.acc.co.nz/jobs/recovery-partner-physical-injury-%E2%80%93-t auranga-2094Skills:
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