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Senior Support agent:MinEducationJob description:Job DescriptionCanterbury/Chatham Islands» Full-time permanent (1.0 FTE) » located in Christchurch We are making significant changes to how we deliver our mahi by: » taking practical action to give effect to te Tiriti o Waitangi. » giving priority to regional and local voice » delivering greater responsiveness, accessibility and integrated services and support » improving feedback loops and information flows. We help shape the policies, settings and performance of the education system for early learning, schooling and tertiary. We do this by building relationships and knowledge the needs of those who receive our services. Help shape the future of education He mea tarai e matou te matauranga kia rangatira ai, kia mana taurite ai ona huanga We work to shape an education system that delivers equitable and excellent results Our organisation is made up of talented and committed people across Aotearoa from a wide variety of backgrounds and cultures. About our group and team Reporting to the Business Support Manager, you will be providing support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital function in contributing to and achieving the Ministry’s overall goals. About this function Senior Support agents work closely with various learning support and education teams in the ministry and provide administrative support for key portfolios. The range of activities they undertake include processing of portfolio applications, managing the correspondence of shared mailboxes, creating and updating portfolio tracking sheets, data entry and validation, data analysis, communication via phone calls and emails with the public, sector and internal staff, payroll administration for support workers and finance support and invoicing. Following are the professional expertise We are seeking for: » Excellent time management and planning expertise to enable you to respond to changing needs and priorities and to ensure deadlines are met » Excellent attention to detail » Superb customer service mindset » Solid written and oral communication expertise » capability to work closely with team members and managers to help deliver organisational projects and tasks efficiently » Proficiency in Microsoft suite, in particular MS Excel » Previous administration practice is preferred About you This position could interest you if you enjoy working with people, take pride in going that extra mile and thrive on working in a fast-paced, collaborative team environment. You are also flexible with a desire to learn. As this function is part of the Business Support team, Information technology is necessary that you are a strong team player. You may be a new graduate or someone returning to the workforce. What can we offer you? There will be continuing learning and development, giving you an excellent opportunity to grow and develop your career here at the Ministry of Education. We provide flexible working environments where everyone feels significant, valued and supported. Kua rite koe mo tenei mahi? – Are you ready to make a difference? We need to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, orientations, and identities. As an organisation, we are committed to building racial equity and excellence in the education sector. We’d love to hear what this might look like for you, so feel free to outline this in your cover letter. In your cover letter we’d like to know: » about you, your values, your whakapapa » your interest and motivations for this function » the abilities, strengths, personal attributes and diverse perspectives you will bring to the function and this organisation. How to apply? Please review the Listing descriptionhttps://expressonline.haineslink.co.nz/pdfs/759521_JobDesc.pdf I this opportunity interests you, and you meet the requirements, apply now using the ‘Apply for this job’ button.? For more information, Contact Us by Lisa Winter at Lisa.winter@education.govt.nz. Applications close on Sunday, 9th April 2023. How to submit the application:Apply now:https://jobs.education.govt.nz/jobs/EDU-1709685Skills:
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