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Customer Coordinator:Adecco Personnel LimitedJob description:Customer Coordinator - Call Centre & Customer Service
Customer CoordinatorLocation ChristchurchCanterbury Job type Full Time Salary 63,440 to 63,440 Category Call Centre & Customer Service > Customer Service » Flexible working arrangements » Comprehensive training and ongoing support » Health & Wellbeing benefits Our client is proudly a New Zealand owned company that offers innovative business through energy and communication services that is suppled to homes and businesses across Australasia and the Pacific. They are looking for a Customer Coordinator to join their contact centre in Middleton, Christchurch. About the role The purpose of this role is to provide a central point of contact for customer connection enquiries from commercial and residential customers where works are required to fulfil a connection requirement. This role will ensure an excellent customer experience from their initial contact, through timely and accurate customer communication, and outstanding workflow management. Look for ways to improve the customer experience by liaising with the wider team to identify dependencies or opportunities related to any new projects. Be responsible for financial activities such invoicing, raising purchase orders and opening Projects in SAP. Who we are looking for: » Proven track record of providing an outstanding customer (internal and external) experience through timely and accurate customer communication, and outstanding workflow management. » Knowledge of a construction, utilities or project environment would be advantageous » Great communication skills, both written and verbal, with a calm and professional demeanour » Experience of providing quality information and updating systems accurately and timely » Experience with enterprise systems such as SAP would be an advantage » 2+ years experience in Customer Service, Coordination or Administration What's on offer: » Competitive salary » A range of health & wellbeing benefits including a yearly wellbeing grant » Opportunity to work from home two days a week If this sounds like the position you are looking for and you have the right experience - APPLY NOW! For a confidential chat, please contact Sarah at smclarin@adecco.co.nz Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group is an Equal Opportunities Employer. share Go Back Apply Now Apply with Adecco Save for later Reference number 200109390_167996525909999 Contact Details Sarah McLarin Date Posted 28/03/2023 12:01:00 PM Skills:
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